Hot Weather Shipping
Free Ice Packs
We will include FREE ICE PACKS in hot weather months on expedited orders only. We all love melted chocolate, but not in a brown box as a surprise on our front doorstep. When it's hot, things melt. For chocolate, taffy, or other meltable items please choose expedited shipping of 2nd Day or faster, for best results and free ice packs.
Check the weather?
Take a look at the National Weather Map and see how the weather will be in the upcoming days.
If you have any questions or concerns regarding your specific order shipment, please feel free to contact us through email at firstname.lastname@example.org, or our toll-free number (877) 803-8234.
Time in transit Map
When placing chocolate or taffy orders we recommend expedited shipping of 2-days or faster. Free ice packs will be included in orders with the following shipping methods: Next Day Air, Second Day Air, and Ground shipping to a location within 4-5 hours drive of New York City. Otherwise, they will melt before they arrive and negate the benefit. So please use expedited shipping, and you’ll get those free ice packs.
Please do not choose ground shipping during the summer months for chocolate, taffy or other highly perishable candy products. Please consider and evaluate the weather and temperature at your receiving location before placing an order for candy that may not survive the transit. In order to best protect temperature sensitive candy, we recommend customers upgrade to an insulated shipping box.
We will include ice packs in summer months free of charge on expedited orders only. We cannot be responsible for melted product. Plan to be home to receive your delivery to safeguard your purchase. Keep your package in a cool, dry place. For more information on this please visit our Hot Weather Shipping page. Check your order when it arrives and contact us right away if something about your order is amiss.